Ask HN: How to Overcome Stripe Ban

5 points·rishadclinicup··6 comments

Our startup was banned from stripe as of yesterday. No warning effective immediately, appeal denied. Companies identical to us are using stripe. They’ve provide no clarification on the ban apart from we are a high risk business. Wondering if anyone has any suggestions?

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Can you email me some details at my HN handle at stripe.com? I will see if there is anything we can do.

(P.S.: This is my only work inbox and I will always read emails for HNers with interest, which is true of many other people who work here, HN.)

Will do, thanks !

First of all I had 165 star reviews I’ve been working 16 years with Google my listing disappeared devastating no answers tell me what to do I took pictures over the years five reviews 10 but I read my first hundred me and my wife were so happy to 265 star reviews ahead of everybody working hard and honestly I feel like the world been turned upside down there’s nothing I can do about it

Yea, they hit us too (ages ago). How much effort do you want to spend? It took weeks to get contact, had a sit-down with their legal council on the line, re-did some underwriting process and -- were then told again "No".

My advice: start looking elsewhere and don't give it another thought.

Also, you may want to title this with an 'Ask HN:' prefix?

Well it’s a massive pain, our platform is integrated with stripe. Yeah, if it takes weeks we need to move on. I’m more frustrated with their lack of transparency, but at this point I’m just venting. Thanks for sharing your experience

We won a business with my wife and my special needs son this is really devastated ass is now electric kidding shut off it was losing everything doesn’t seem right we did nothing wrong I guess I should’ve pay them

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