Related anecdote: mega-brand Kodak died because film retailers threatened to stop carrying film if Kodak made serious moves into digital photography, as retailers relied on foot traffic driven by film (enter store once to buy film, again to return it, again to pick up photo prints). Kodak couldn’t risk its money printer, so couldn’t be ready when consumers switched to digital practically overnight.
Ditto cars. Manufacturers are beholden to dealers, who need complex vehicles that need extensive repairs. Related, fueling stations need customers who can’t power vehicles at home.