Not satisfied. In the US, most banks are shitty (at least in terms of Online experience). I want a bank that has in person branches but also offer great API, UI where I can categorize transactions (why do I need Mint separately), Online transfer to other banks a breeze (some are catching up on this finally), better security (stop using SMS based 2 factor please. This is 2021) etc etc.
Yes with a local bank. No fees for basic account services, mobile app is decent with remote deposit capability, local branches for the difficult things like cash deposit and the money stays in my community.
Citizens small business account has been nice so far.