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How did you change volume or brightness?

You can set the touch bar to always show the "control strip" instead of keeping it minimized on the right side of the touch bar.

This is a game changer, thank you!

For anyone else looking to configure this:

 > "System Preferences" > "Keyboard" > "Touch Bar shows" => "Expanded Control Strip"

I was replying to the comment of a person that "never used the function keys" (in non-touchbar macs).