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Comment by capableweb | Hacker News Reader

Not sure about their cloud services, but their dedicated servers offering is unmatched anywhere. Unfortunately they only have DCs in Finland and Germany, would love to see it expanded. Anyone here sitting on any information if they are planning to extend their locations?

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Hi there - We are currently just focusing on the new location for cloud servers. Depending on how successfully things go there, we may consider adding other products in the future. But we will discuss that internally first before making any announcements. Sorry that I can't give you a firm yes or no answer. --Katie, Marketing, Hetzner Online

No worries, the process as you described makes a lot of sense, dedicated server hosting is probably a big investment. Thanks a lot for the reply!

Same, have been a happy Hetzner customer for 8+ years because they've consistently offered the best dedicated server pricing with essentially free (20TB) bandwidth.

Unfortunately they're only offering their "Cloud" hosting packages for the time being, so it'll be a while before they start offering dedicated servers.

Once they offer dedicated servers in US and a managed RDS service I can finally look at moving off AWS for most services. But it looks like Cloudflare will beat them to it as their CEO has mentioned they're already working on a managed DB service, hopefully it will be as cost-effective as their R2 pricing.

Yes! And their support is amazing too. Doing business with Hetzner somehow always feels very different to e.g. Amazon, or the other tech giants.

I wonder if it may be related to the general business mentality (Germany vs USA), and not only the company size.

It does. Because "customer is king" mentality is very strong in the US and not so much in Europe.

Unless I'm reading you wrong, this would speak against Hetzner providing good support.

I had a terrible experience with DHL, we used them for US domestic small parcel shipments before the business unit was shut down for losing money, around 2008 I think. Towards the end they started systematic over charging. They would rate an 8oz package as 20lbs. The bills were 5-10x what they should have been. The service was never very good, they just had a good sales team. I hesitate to generalize from specifics though, it doesn't represent how all German companies do business. Maybe we should care less about national identity and more about the company's reputation.

DHL was a US company until 2002, maybe that makes a difference

There has been a nice YT video recently showing how Hetzner operates their DC and their servers: https://www.youtube.com/watch?v=5eo8nz_niiM

Was quite surprised that they use custom built server racks with their own custom-made mainboards delivered by OEMs. They even have their own long-term Fan testing rigs and custom HDD failure check setups.

This. Cloud is everywhere nowadays, but most dedicated servers are outrageously expensive or have bandwidth limitations (I'm looking at you OVH). Servers on Hetzner's auction might be pushing 10 years, but who cares as long as they work just fine.

knownhost has a pretty good dedicated server offering in the US

What kind of bandwidth limitations have you seen with OVH? Their burstable bandwidth works great for us during peak times, I've never noticed any throttling. Though if you're running a seedbox and maxing the interface 24/7 things might be different.

Last time I checked, their midrange brand Soyoustart had 250 mbps and OVH 500 mbps. Hetzner is 1 gbps. Other than that OVH prices are much higher for more or less the same specs.

Their offerings are great. The best server for the money that I’ve found, though, is Netcup.

I’m glad to see a Hetzner DC in the US, though. I hope they shake up our ridiculously overpriced cloud offerings this side of the Atlantic.

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