Yes, it's the blessing and the curse. They are lovely people. They have lives. They aren't working 24/7. But there is misalignment between senior folks who want to innovate and build internal tech around core IP and the talent level of the folks tasked with actually getting that done. Insurance hardly unique in that regard, but an acute issue nonetheless. Firms like GS, JPM, etc have fatter margins (I think) and can afford to pay devs/strats/etc.
Interesting to hear that you went from corporate finance to technical PM. Quite the journey. Would love to dig more into that if you're willing.