They key here, he started with the customer relationship, and built software to support it.
Most engineers try to start with software, and build a customer relationship from what they've built. Most of the time they find they built the wrong thing.
Most engineers try to start with software, and build a customer relationship from what they've built. Most of the time they find they built the wrong thing.
The customers and the delivery guys willing to jump on right away were the true assets and no, you can't build those relationships on a single weekend.