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I feel like this is missing the point. The point is that it’s illegal to reject a cancellation no matter the medium it was delivered on. So in order to not deal with the overhead and legal trouble of managing napkins that people slip your employees, you’re incentivized to make it as easy as possible

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Because it does not solve the problem. Shady online subscription companies can simply put the office somewhere inaccessible and not accept e-mail/calls from customers.

The law should outline mediums that companies must accept. IE have a published webpage or e-mail address that allows unsubscribe.

I believe the point is that this isn’t acceptable in the Nordic countries

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