Bingo, if I was being paranoid, I would say someone leaked knowledge of this exploit after it was discovered.
This line suggested it could be triggered from a customer. Is this inaccurate?
Inflict an off by one error? Joke.
Please allow me to reassure you: No. Absolutely not in this case. Not even slightly.
Any engineer can tell you customer configuration contents can cause bugs in configuration pipelines, but that's multiple layers away from this issue in our particular case.