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I have two Instagram accounts: one where I post things about me, other where I post things about this sport I practice. I lost the password for the later account, it was a nightmare to recover. The two factor SMS code would never come. When it would come, the app reported an error. I had to battle the app and the web platform for 2 days in order to get my account back. I cannot imagine the kind of hustle it would be if it was stoled.

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I smiled a little bit when you say struggle for a whole 2 days. In one of those "get off my lawn" moments, I remember having to send in letter head printed requests via snail mail to take recourse. At the time, the small biz had never printed anything more formal than an invoice, so there really wasn't a letter head. Some of the work around procedures are just farcial when they are there, yet just down right infuriating when they are not.

Imagine that, a time where companies had mailing addresses and phone numbers to communicate with real humans.

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