Indeed, from the description it sounds like their work setup doesn't have enough ambient light for confortable reading conditions.
Put your OLED display in direct sunlight on a bright summer day and you will get effectively get no contrast at all, the screen will reflect so much sunlight that your puny LEDs won't do much of a difference. Backlit LCDs will get some weak contrast because the backpanel is a bit reflective, but eInk displays will always be 10:1 because they use ambiant light instead of competing with it.
These ridiculously high contrast ratios of OLED displays only take into account emitted light and only make sense in a dark room, or VR headset.
Recent iPhone oleds are dull but usable in direct sunlight.
Freakin' OLEDs are brighter than the bloody sun!!! The sun! I half expect my face to get sunburned looking at them!
Edit: Also, you are probably not in your late fifties. Eye-sight under low-light definitely decreases with age.