Better.com CEO blasts laid-off employees, accusing them of ‘stealing’
fortune.com
fortune.com
That last part, “you are embarrassing me,” suggests an element of narcissism. It personalizes the feedback, something every leader should avoid doing.
Also, all caps suggests shouting, which suggests a lack of emotional control, something good leaders sometimes pretend to do strategically, but no good leader ever does this accidentally. (I give an example here: https://demodexio.substack.com/p/the-hearts-of-men-american-... )
Good feedback is specific and individual. What Gary said, in this example, is almost scientific in how precisely bad it is. He is emotional and non-specific. If a worker has made a good-faith effort and failed, this kind of ranting doesn’t help the worker, and if the worker is operating in bad-faith, then you’ve encouraged them to continue because you are shouting at the room rather than singling them out, a fact which convinces them you don’t know which workers are operating in bad-faith.
The convenience offered isn't worth much except in the most ridiculous of markets, and that ridiculous market condition isn't sustainable. Ergo, these models aren't really sustainable at the scale they are trying to achieve.
Better is a mortgage lender, historically a refi shop. We are more recently also a real estate agency. We sit on the buyer's side of the transaction.
OpenDoor is an iBuyer. They give sellers cash offers for houses and then flip them, helping to break the chain of sellers needing to sell one home to buy the next one. Basically they're a market maker for houses.
This guy sounds like a typical sociopath or narcissist in management (not a leader).
What did you expect, moron?! He doesn't walk the walk. He doesn't know how to lead. He doesn't have any empathy or imagination to project into the meta cognition of those he just laid off. Pathetic! And 100% avoidable.