This is no different than how Google operates. It's once of the disadvantages of having one account for all services from a company.
If you have your own domain and Google bans you, you can just go elsewhere. If your @gmail address gets banned, it’s the end of it.
If only hosting your own email was this simple.
(I might be slightly salty about the repeated use of "he" further down this chain when "they" is a perfectly fine unassuming default)