https://www.reddit.com/r/assholedesign/comments/rj0a19/made_...
> Bill's Kitchen couldn't complete your order and has to cancel. We're sorry we couldn't complete your order this time but thanks for continuing to support restaurants.
> You'll still be charged
Commenters are saying this is flat-out illegal and OP should contact their bank.
That's the beauty of having a uniform, consolidated experience, whether or not you are in San Francisco, Zurich, or Bangkok.
They said no such vulnerability existed. I sent them video. They said I must have been doctoring the video because they couldn't reproduce it. They then banned me.
This was in 2015.
They were then sued because the vulnerability apparently identified someone's affair[0].
I sent my email exchange with Uber to the attorney who sued Uber, letting them know that they were aware of the bug two years prior. You know, because no good deed goes unpunished.
I get by just fine on Lyft these days.
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However, I read that many drivers work for both anyway, and over time, on the infrequent occasions I needed a ride, I realized only one thing really mattered to me.
That is, that a driver keeps at least one hand on the wheel at all times while driving. That's my definition of professionalism.
I just feel like I have better odds of that with Uber, maybe they simply have more drivers these days.
I opened a support ticket but GrubHub kicked me out of the support chat claiming my issue had been solved, and I couldn't open a new one.
I meant to file a charge-back but never got around to it.
I'm not normally the kind of person to constantly complain about service or ask for refunds, but there was a period of time where their service was terrible. 90-120 minutes to get food, wrong food, spills, so on and so forth.
My first complaint, they gave me credit for the full order. Used that on a second order, which I ended up canceling after 2 hours with no delivery, so they reapplied the credit. The next order was the same thing - 2 hours, no food. So I tried calling them and just asking them to give me my money back instead, and said that I no longer wanted to use their service.
They refused, said I would only be offered credit, but they still closed my account and I get an error any time I try and log in. They just up and kept my ~$60.
It's the worst of all worlds. We entered a Faustian bargain to allow these corporations to usher in techno-libertarian dystopia, but instead of the Hiro Protagonist we were promised, we get an angry Walter White.
† Horizontally, not vertically, though really, who's counting?