The corporate mindset is geared to maximize profit. When you remove yourself from the system for long enough you definitely have a different perspective on things. Maybe they were afraid that it would grow out of control and the system couldn't handle it if programs were automating tweets. I'd say that is a valid concern. So they have to have systems in place to avoid malicious players. Maybe it just wasn't prioritized. Or maybe Jack's philosophy has changed. I don't think it's unreasonable for someone to admit they see things differently now. It's human nature and if anything we should welcome their honesty.