Google Ads needs to be regulated over their account suspension practices
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I hate Government regulation. But Google controls over 90% of worldwide search traffic. I don't even care that they do. But with a monopoly like that and with so many businesses depended on Google Ads, it's in the US economy's interest to at least require Google Ads to explain why they are suspending an account and exactly what steps need to be taken to fix it.
It blows my mind that Google can be run like this. It literally would take 5 minutes for a customer support specialist to tell me exactly what I need to update to fix whatever caused me to be suspended. It's ridiculous that we even have to think about trying to get the Government to force Google to have basic customer service if they're going to suspend hundreds of thousands of Google Ads accounts a year (which they do).
“It's ridiculous that we even have to think about trying to get the Government to force Google to have basic customer service”
Maybe, but that’s life. Regulations are a form of law. Without law, those with power do whatever they want.
> But Google controls over 90% of worldwide search traffic. I don't even care that they do.
I think you need to reassess some of your positions lol. It is not an uncommon stance to appreciate both government regulation and trust-busting.
I too hate that the government regulates how people drive on roads. I also think it's wrong the the government stops butchers from using formaldehyde to make the meat stay "fresh" longer.
I also despise the government regulating businesses. If a business doesn't provide good service you can switch to another one. That's the free market.
> at least require Google Ads to explain why they are suspending an account and exactly what steps need to be taken to fix it.
What? no. That's regulation and the government forcing speech. Companies have the right to serve who they wish, and if you don't like it, it's a free market you can go to a competitor with better service.
Would You be able to provide more specifics to your situation?
Were You providing ad space?(If so on what type of site/genre) or buying ad space?(If so what type of products)
Have You ever created another account to get around these bans before? It seems like such a strange thing for Google to include in their message.
Any reason the link You provided takes me to a Japanese language page?
I agree that it would be wonderful to have support phone lines for Google, even if it was a pay per use or charge by the minute model.
I hope You resolve the issue.
I am also terrible at punctuation and have a terrible time remembering which side to put the "$" when referring to money. As far as capitalizing pronouns, it is a bad habit that I have and something I unconsciously do. It has never been pointed out before and I'm not sure if I should thank "you" or not as your comment comes off a bit like an ad hominem attack. I am actively making an effort to be more positive so I will assume your intentions were good and instead say.
Thank you or Thank You? How about just Thanks for pointing it out!
To me, the capital You reads kind of aggressively. It adds an unusual amount of emphasis to the word which only/mainly happens when an upset person is making an accusation.
I don't think they meant anything mean or critical by it. Just curious like myself. Thanks for answering btw.