It's quite strange you forward the texts VIA text; why not ingest it in any other format? Slack, internal database, logs, ...
Unfortunate outcome though. Automated banning is always frustrating.
Unfortunate outcome though. Automated banning is always frustrating.
Slack is probably a good idea.
Of course we have an internal database and he can look at text messages through our web application too. But these are not push notifications to his phone.