EDIT: For giggles I tried a few more mapping apps and websites for the same directions. No others made this same mistake but Bing Maps and MapQuest want me to drive on the jogging path around a pond which separates my neighborhood from the next and then use the streets in that neighborhood to get to the main road. I think both sites used base map data from TomTom.
Any mapping company has errors for individuals. Question is, in aggregate are they better or worse.
The UI is good, especially when navigating. Before I travel everywhere, I like to use the collections feature to keep track of all the places I want to go to.
Looks like they recently did a whole UI update. I need to look at that more (judging from the reviews, older users don't like the new changes, but that's true of any software, people don't like you moving their cheese).
(disclaimer: I used to work there).