Or those jobs will be eliminated altogether. Need to speak to a live human to solve some issue? Bad luck, here is our AI chatbot programmed for six common situations and wishing you a good day.
So I’m in this weird limbo that I think could be solved by a customer rep chat in minutes.
Just an example of automated chatbots being only programmed for a couple common situations and not things like, “I’m a pseudo Verizon customer who is receiving bills but has no phone number with Verizon.”
In some businesses the margins are so tight that increased CS costs will put them under - the answer for those businesses is, unfortunately, to go under. However, everyone that's left should be held to a reasonable standard - maybe companies will start levying "Abusive customer" charges on especially painful support calls and piss off a small portion of their customer base while keeping the vast majority happy and well served - maybe they'll just up their charges across the board (or cut the costs into their profits) - that's up to them. What's up to you is the choice to cease being a customer[1] you can chose to discontinue your services with them - and if they have difficulties closing your account or continue to charge you erroneously for services... then you can reverse charges and report the behavior to whatever passes for a better business bureau in your neck of the woods.
Dealing with crap CS is a cost that companies are currently levying on customers because they can - but you can refuse to play their game.
1. Unless you're living in a service monopoly in which case - shake your fists at the heavens, bend over, and consider moving to some country with sane anti-monopoly laws.
I'm not arguing either side of this, just that there are very real impacts. It's not a situation where every entry-level job is going to be floated by a rising tide, some people will drown.
Under UBI, a government could do away with minimum wage completely because there is no coercion by necessity. The employer only needs to pay enough to make it worthwhile for the employee to show up.
Using UBI to eliminating minimum wage, government unemployment insurance, and other problematic/expensive programs is one of my favorite parts of UBI.
If there is a delay in UBI increases, or if the UBI is not properly matched to the COL, there will still be pockets of people who must work by necessity.
That's exactly my point—why would you show up to a job that pays you less than you receive by default? It doesn't make sense to go from working 0 hours to working 40 for a less than 50% increase in income.