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Just to add to this, one strategy from the rationalist community that I rarely see practiced is to 'taboo' certain words. For example if two engineers are arguing about a solution not being scalable, taboo the word scalable. They both re-explain their POV without using the word scalable at all. It often works like magic and they quickly reach a shared understanding.
There's facts and opinions, but also definitions, and too often disagreements boil down to a different definition of a single word. Ban that word and say what you mean and the disagreement may suddenly be gone.
Edit: I wrote this before reading the second paragraph. :) I'll leave it as an alternate way of saying the same.
Let me ask, has anyone successfully "tabooed" certain words, or do people not understand the purpose of doing so?
The first time I ask, people ignore it and/or don't understand it.
The second time I ask, people get uncomfortable because generally they haven't thought about what they mean to that level of detail, and they try to weasel out of it.
The third time I ask, it diverges. Some people give me a reasonable definition. Some people say "sorry that's not possible" and depending on the subject, I pause the argument at that point to do something else.
What if this also happens the second, third and Nth time you try?
> The second time I ask, people get uncomfortable because generally they haven't thought about what they mean to that level of detail, and they try to weasel out of it.
Or maybe people decide to stay here, believing their subjective views to be good enough answer for such a question. Then what?
Throw them out, talk about the issues, talk about your shared values, etc, and you'll quickly find that you agree with people a lot more than you realized.
And I guess the same is true in the examples of tech discussions where people couldn't agree because "scaling" or "performance" meant different things to different people, because by the nature of their work, they focus on different issues.
This made a recollection (possibly a lucid dream) about a country who has replaced an (implicit or explicit) adversarial system with one that starts by getting the parties to co-author a document on what they agree upon.
I think this is what our politics (organisational and the representative system alike) should try to implement
We've somehow started arguing about optimisation, for example. Time to take a step back and ask what "optimisation" actually means.
In fact, me saying "let's step back a bit" is pretty much my go-to phrase for saying we've gone too far down a rabbit hole and we should come back up for air.
I don't think I would have much success trying to make certain words taboo. Much better to create a shared understanding of what something means instead of trying to avoid it.
Or even just trying to define the goal you are trying to accomplish. I've seen many disagreements on software projects because people's definition are completely different. The arguments are just a symptom of a deeper problem that no amount of careful discussions are going to fix.
Then I layout out six reasonable definitions for the word that could fit this context. Then I am accused of making other people feel dumb. Unless it's my wife, who simply claims, "You know what I meant." :)
Exactly. Whenever I have the inclination to get into an argument about politics, I try to start by finding a common premise, in order to find where the problems or disagreements start. And eventually, I find that we have similar goals where you wouldn't expect sometimes, but are coming at it from completely different sets of facts that guide us to different conclusions.
Nuking words interrupts this, I often ban the words "scalable", "Automated", "platform", and "system". It forces the conversation back to specifics such as "Ability to handle X requests per second supporting Y users", "Process requires x, y, z steps rather than a,b,c steps", "service supports use cases A, B, C"
How to find value from LessWrong? I see people derive value from it, but when I visit it, it’s not obvious
For lesswrong (and the Rationalist community in general), I've found that their "broad stroke idea" is what brings the most value. The more in-depth discussions bringing those ideas to specific topics is intriguing to read, but probably much less valuable for daily life.
What value you'll derive from it varies (especially if you're not into AI alignment) but there are a few gems every few weeks.
I once witnessed a very heated argument among a group of programmers discussing some code on a microcontroller. Half of them thought the performance was abysmal. The other half thought the performance was great. To everybody it was obvious to see what the performance was, why were the other half being so bone-headed about it?
Turned out the first group were trained mechanical engineers, the second were trained software engineers. For the first group, "performance" meant how closely the motion of the device attached to the microcontroller tracked the optimal path. I.e. the performance of the function approximation that the microcontroller code was doing. To the second group, it meant how fast the code ran. This was completely irrelevant to the first group, since as long as it managed to run 1000 times per second (which it easily did), nobody cared how many nanoseconds there were to spare each cycle. Why are you even talking about that? The performance is shit, we need to improve it and who cares if it takes a few more CPU cycles.
Do you mean speed? Efficiency? Accuracy? Say what you mean.
"Different people have different perspectives." Well sure.
"Consider things from others' viewpoints." Of course.
I don't know, it rings a little of management-ese, or something overpaid consultants might present in the boardroom that gets everybody nodding their head and feeling like they've received great wisdom, but is a little hollow or obvious when you really break it down.
It's a good takeaway, even if commonsensical I guess.
I'm that person! :)
But admittedly only because a friend experienced a similar thing when she worked as a kindergarten teacher for three months in Bolivia; a few days in she had a conversation with a little girl who seemed very bright to her in general, but then they talked about how you properly cross the street, and when she asked the girl about traffic lights, she insisted you walk when it's red.
Turned out the town they were in didn't have signals for pedestrians, and since the signals for traffic are positioned like in Europe (ie not the other side of the junction) you had to check the signal for the cars and start walking when it turns red.
Difficult to do, isn't it?
A really good example is how one "hears" the news. Some people hear "how this affects me", others hear "how this affects everyone else". There's talk of a minimum wage increase, do you think "yay, more money for them", or do you think "my taxes are going to go up to pay for this."
You see this disconnect every time a customer is upset with a business. They imagine that a business optimises for the customer, whereas a business optimises for the business.
Like when a business is acquired and disappears. Users see this as bad, but owners see it as "I got paid".
Other peoples world views are valid.
It's so easy and so human to criticize other people's views, filtered through my own world view. But then I'm really only criticizing own interpretation of their view.
For me, this is a lesson that almost can't be repeated enough, because I tend to slip into forgetting about it.
But good for you if you find it obvious and banal :)
This is super frequent, especially in more heated discussions, and it leads me to want to look at writing things precisely, even the banal stuff, so that we can actually figure out what is going on. This is especially helpful in the "I can't believe you actually think that" cases
"Consider things from others' viewpoints" is a summary of the lesson, but you could have told that to the mother in the story all day long and she wouldn't have grokked how to apply it to her situation, or even that she would benefit by doing so!
Especially in technical discussion where they are focused on "important things that everyone should already understand".
Then it turns out that simply asking to clarify assumptions helps a ton.
If you can model what someone else may think, what someone else thinks someone else may think, or understand "what ifs", your IQ will almost certainly measure higher than 80. An example of the opposite is asking, "had you done this instead, what would have happened?" and receiving a response like "that's not what I did".
I have encountered people in functional corporate roles whose ability to grasp beyond what is directly in front of them was exactly why they held their positions. They were highly competitive of and motivated by metrics, no longer or unable to see how things done differently might produce different results ("that's not how we do it"), and generally didn't have a grasp of how their or their department's work fit into the company - they just knew it did. However, they often had a few great interpersonal qualities, like projecting confidence or leadership, patience and self-control in arguments, not easily being flustered or becoming nervous, or having a consistently positive demeanor.
When I think about privilege and justice, I include the existence of people different from me, which means I have to be aware of and understand who they are and what they are like. There's more than one right way to be or live, and it often comes as a shock to some that their communities, classes, and societies are so effective at insulating them from what people different from them are like, only highlighting simple, shallow, or visual differences instead.
My takeaway is that if the number of people this was helpful to was a surprise, your standard of common is too narrow.
I suppose it's because I am younger (and thus have memories of being a kid) and was rather short as a kid, so I know what sorts of limited visibility you can have as a kid, and more recently I'm also used to driving at confusing intersections where it's not clear which light applies.
... turns out it's a localization problem. If you're sitting too low at the front of the queue, you'd see the overhead traffic light often better than the drivers do. I didn't think that this must, of course, be another USA-localization story and the traffic lights are elsewhere over there (across the crossing I guess).
> used to driving at confusing intersections where it's not clear which light applies
and I guess that explains why there are different systems. Why not change them around in the USA as well? It's not as if people could be confused and look at the wrong lights, as the others' lights are simply not visible when the lights are all on the side nearest to the lane(s) they apply to.
I think the issue is that in the US, all children below some age must be in a car seat, and in some US states, that car seat must be in the back of the car. The author presumed that by mentioning her son was 3 at the time, that her audience would automatically understand that he was in the rear of the car. Even as an American, I didn't.
I think it would make a better story if this was made explicit.
As a fun anecdote, my father grew up prior to the time that most cars even came with factory seat belts. Before taking a family trip to Alaska in the 50's, his mother read about them and demanded that her husband install them in the station wagon before the trip. So he bought straps and buckles of some sort from a hardware store, and bolted them on so that all 6 kids would have "seatbelts" for the trip.
Child Passenger Safety Laws in the United States, 1978–2010: Policy Diffusion in the Absence of Strong Federal Intervention
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3899584/#!po=1....
As a German in the US, I find the positioning of traffic lights to be one of the very few traffic-related this that are better in the US. In Europe I find myself frequently leaned forward and looking up at the traffic light to see it at all. I never have an issue seeing the traffic light in the US. Figuring out which light is yours very rarely is a problem. At least not on the west coast where you usually have grid patterns.
Yeah that's exactly the issue I meant. I've never seen anything else though, so I don't know if it's better or worse. Just that the person I was replying to said they were sometimes confused by the US system.
I guess my approach to all this is to not drive as much and especially not much while in cities where there are traffic lights .. and public transport options. But if you've moved to the USA I suppose that's probably just not an option for you :/
Also worth baring in mind that the story happened roughly 20 years ago and I certainly can't remember every conversation I had with my family 20 years ago.
It took me a minute to figure out what he meant, but finally I realized that he thought the way our freezer worked was that we had a machine that made ice, and the freezer was cold because it was full of ice. It's really easy to reverse cause and effect when you can't see what's happening.
You must be incredibly delicate with “wrong” answers otherwise you might gaslight, discourage, or otherwise mess with your child’s ontology.
I’ve learned to ask “why do you think that?” When I get a “confident wrong answer” as I call them. A surprising amount of the time my child has some very rational explanation.
Someone once told me, “most arguments among engineers boils down to communication. Usually you’re not arguing about the exact same thing.” These moments with my child really made me grok that.
I wish “being wrong with an explanation” was rewarded the way it should be when I was a kid.
"why do you think that?" -> "what led to you thinking that?"
:shrug: It works, sooooo.
"what led to you thinking that?" -> "what led to that thought?"
My preferred version: "what was the motivation for choosing that?".
It's especially helpful on a team working with legacy software. Because the root cause can sometimes be a historic team decision, no longer attributable to anyone on the current team. Where "led you" can result in the "oh it wasn't my idea" responses, rather than "I think they made that decision because ..." responses.
That had the second person in it, it's just obfuscated with less-than-clear language. "The motivation" belongs to, and is exclusively controlled by, the second person.
It can have* the second person in it. It's up to the otherperson if they want to answer in with their motivation, or the team's motivation, or explain that they weren't told the motivation by <owning person/team>.
It gives me a lot of information about the person answering, and the problem at hand. For example, if it was a team motivation I can follow with "and what are your thoughts on it?". If it was "my motivation" I can follow with "and what does the team / <so and so> think of it?". If they don't know the motivation, I can follow with "Who can we talk to, to find the motivation?" help them learn this is an important part of being a great software engineer.
Anyways, it's just my preference, regardless if it "technically" has the second person in it. Your milage may vary.
But anyway, I don't think it matters that much.
Her videos are really cool to watch — often the kids will self-correct their wrong answers when talking through their reasoning. Even if they make the same mistake the second time, it gives the listener really great insight into how they're thinking about the question.
And it's a great question to ask when the kid is right too — often I'm surprised by my son's answer, such as when he figured out how to spell "only" by looking out the window at the right-turn only sign painted on the street outside.
[0] https://twitter.com/search?q=ListeningToLearn.com&src=typed_...
That doesn't mean we should permit them, but there should be a better reason than "this will lead to change".
Like the saying goes, nobody likes a "whys guy."
"7, 23, 5, 86," the boy proudly stated. Then a bus numbered "5X" came by.
"What's that?" The boy said, pointing in confusion.
"That's the bus number!" his mom said.
"X is a number now?" the poor kid asked in a painful tone. You could just hear his understanding of the world crumbling around him.
Just to continue on the "number" theme: that address-form you recently built is probably wrong: https://en.wikipedia.org/wiki/House_numbering
(where "wrong" is considered in the larger domain. It is probably "right" for your use-case and niche-domain, though. E.g. where you are certain you'll never ship to Thailand. Ever)
More often, the change in perspective allows the person in the back seat to see the car that is about to run a red light and smash into you, rather than it being a question of presenting them a better context.
If everyone on the team has the same level of visibility into everything, there is insufficient specialization and/or utilization.
The child in the analogy wasn't blinded from seeing the light ahead. He could theoretically access that information. But in practice, he didn't, and that lead to a miscommunication.
I think the story should be ingested as “we don’t know why someone else can’t obviously see what we see; that problem itself warrants investigations perhaps before any conversation about what to do next.”
As it turns out, our company is currently having this problem: the market and employees of my company are screaming at the leadership to not follow through on a business plan, but leadership has their head buried in the sand and are bound and determined to move ahead because all they see is green lights.
And sure, there’s enough anecdotes out there about people zagging when everyone else zigs, but I think an unspoken prerequisite to those anecdotes is that you at least made sure you understood why they were zigging.
When we were young we watched a TV program called Play School. We always watched it when we got home from normal school. Mum put on the TV and on came Play School. I didn't understand until much later that the act of turning on the TV didn't 'start' the program, so if, for whatever reason, we got home early I used to get super frustrated with my mum for not turning on the TV and letting me watch Play School straight away.
Mum never took the time to understand why I was frustrated.
I think it's absolutely insane that a three year old has to learn traffic rules to not be mauled to death by passing cars. What a fail of society.
Having traffic sense also gives them more freedom and a better roaming range. My son was very traffic conscious from a young age, so I could let him run ahead on the pavement and freely run around small parks near roads. Other parents held their kids close because they were constantly worried they would run into the road. My son started walking to school at age 7 as he knew how to cross roads. These things gave him a lot of trust & freedom early on than other kids don't have.
America is a bit different. It is also built completely differently when it comes to car-oriented infrastructure.
The way I explain it is that traffic lights, roads, crossings, etc, are a mechanism by which society co-operates. Everyone's trying to do something a little different, and if we work together and buy into a shared understanding then we can all do what we want to do. That's a really positive thing. We can all get on with what we need to without resorting to ideology which isn't relevant to the task at hand.
Also, I think it's important for children to learn about everything around them, to see how the world works. It's irresponsible to leave a black hole of knowledge. Especially for things that can be dangerous. Mine knows all about volcanoes, dinosaurs, power tools, chisels, hammers, etc. And he's learned how to interact with at least some of those safely.
Otherwise it's quite literally learned helplessness!
Yes. But they shouldn't have to. It's just a testament to how car-infected society is, that you have to move around based on their demands. Why should a car be able to drive straight through my street, while I have to go out of my way to find a safe crossing? It should be the opposite.
Still, cars or not, there will always be dangers, and you're always going to have to teach kids how to deal with them. I live in a former docks area; lots of water, and my youngest still doesn't have a swimming diploma, for example. And even bikes can hurt you if you are careless around bike paths.
The entire Tim Ferris podcast episode (from which the quoted story was told - https://tim.blog/2021/09/09/sheila-heen/ ) is good, and brought to mind an EconTalk podcast episode that explores how seeing and doing things in the interest of others is many times in one's own best interest in the long run:
https://www.econtalk.org/michael-munger-on-desires-morality-...
But I could say "homogenized".
So I'd ask my mom, "Can I have some homogenized momo?"
She would reply "Do you mean homogenized milk?"
I answered "Mom! I can't say milk!"
My Dad always did all his own oil changes and lubed the wheels with a grease gun. My brother had watched him do this and was furious that he thought my mom was insisting that the thick axle grease that came out of the grease gun was what was on McDonald's food.
1. I'll know that I have not been communicating enough with them and they are making inferences with limited or distorted assumptions.
2. I have been making incorrect assumptions or inferences.
Needless to say, both of these have their own values. I think this is what is necessary in a teacher as well. Lots of time we say that people with genius thinking does not make a good teacher because they automatically arrive at the correct answer and are usually baffled by those who aren't able to do so. The genius required to be a teacher is the ability to predict the different (and not necessarily correct) ways that people can arrive at a conclusion and identify why and which path someone took for a particular problem... and be kind about it.
Kids always say these kinds of things because the models of the world in their little heads are incomplete. But then, for who are they complete, really?
I wonder how the kid would react, if they saw the bottom of the canal in summer somehow -- missing the ice
Of course the anecdote is about changing the perspective, but I think there's an obvious elephant in this room as well
I've just discovered a huge deficiency in English. In my native language I've got a perfect response:
I'm not guilty as I didn't broke any law.
Which goes along with both classical nullum crimen sine lege and with UN's Universal Declaration of Human Rights no less:
> No one shall be held guilty of any penal offence on account of any act or omission which did not constitute a penal offence, under national or international law, at the time when it was committed.
The problem in English is the word "fault", which can mean both "a physical or intellectual imperfection" and "responsibility for wrongdoing" among its many meanings. Phew, try to defend against that, accusation of not being perfect.
The hard part becomes getting the other person to slow down and actually explain their basic premise.
People can get defensive no matter how you ask them "What do you mean by X?", and worst of all they sometimes have a fixed route they want to take and are just giving some pretext to justify their actions.
I do my best, but I've never seen any framework that consistently works here (has anyone?), so I honestly think we need to work on this on a socio-cultural level. It might help with couples as well.
For example: "I didn't understand X, could you explain (again) what you mean by that?"
But in the end, I guess the more important thing is to build up enough trust between the teams, that one isn't constantly driving the attack/defense line, but can openly talk about ideas and see questions as clarifying, rather than attacking.
Some of the hardest work I do is trying to understand what colleagues are saying.
Going for experiments and research and never further discuss the situation with the kid feels to me like it has everything to do with communication...
Some people when driving (e.g. me) have an unfortunate habit of looking at the other lights, to anticipate the green.
I thought perhaps that the kid was watching the parent's head direction. In fact I suspect that this is the real answer. Lights aren't typically that hard to see ahead, even from the back seat.
But another point we can take away from this is: finding & amplifying the people who see colors that other people can't see — is a really valuable thing we can do, both for those people and your team.
;-)
Bad parents don't do this one simple thing.