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I take it you can't use gated checkins to prevent someone from checking something in that'll break the build?

We do but many of the build problems are flaky in nature, eg timeouts

Meaning you have other issues which have nothing to do with CI. Fix your tests etc.

None of the tests can be 'flaky'. Either remove them, or fix them.

It’s not that simple, the flakiness is from the internal services we’ve been mandated to use as part of the build process