iCloud / OneDrive / Google Drive / DropBox are not a backup solution despite the vendors promoting it.
They are there only for convenience.
I have experienced file loss on OneDrive. I am now using iCloud and have had no file loss whatsoever. I regularly diff my offline backup with iCloud Drive contents mirrored to my mac.
Also to note: About 50% of the stories you hear are users being morons. My sister lost some files. She deleted them after fat fingering something and blamed the cloud vendor (Google). It happens.
Make sure you back up stuff separately and fully offline. You’re just as fucked if someone rips off your account.
Some of these services (e.g. Dropbox) have rollback which would have helped in this situation, and most have a "Rubbish Bin" you can undelete from. I often click on the wrong thing because the web UI is lagging and I delete something by mistake.
I agree these services right now are all for convenience. There are horror stories from all of them, except for rsync (who are active on here) - I've never heard of any horror stories from their cloud service, but obviously if your payment stops for whatever reason, then all your stuff is gone with any of these.
If not, you can also subscribe via Google Play or the App Store and keep your payment info safe that way. (I didn't sign in to check if they support PayPal or the like)
Unless you deploy another tool or service to keep checking whether everything has been a file loss or inconsistency inside iCloud. Yes, it’s that opaque!
On the contrary on Dropbox I know exactly what is going on and there are features to revert a change.
With Gmail, there is basically no human support these days.
I just had a buddy come to me after someone tried to brute force his sbcglobal email and locked him out; AT&T have told him it might take someone up to 2 months to get to his support request.
+1 for Fastmail. I've used them for almost 20 years and their support has been great.