Sure - I'm used to problems on my contract but usually when something went wrong I knew I could count on my agency to step in. Conflict resolution, 3rd person perspective needs analysis, project re-assessment and stuff like that (even to the point of body swap if needed). But as we grew unfortunately it become more of a "don't worry, we have insurance and lawyers". Project was heavily understaffed and neither me or client could get in contact with representatives to get additional help.