That line tickled my funny bone.
Having worked in insurance, this piece makes me wonder what languages are typically used to write software in insurance or other business medical type settings.
Insurance is just drowning in data and entry level claims processors have to interact with various databases all day long. Every time they update the software, they introduce new glitches.
I have a certificate in GIS, which involves some exposure to how databases work. So I was apparently more talented than average at parsing exactly what went wrong and how to get around weird new glitches.
Not really the best use for such spiffy training as I was not appreciated and would have been making vastly better money had I ever managed to get a job in GIS instead of insurance.