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1) Find what their customers are complaining about on their forums, blogs, and social media.

2) Fix those problems. Tell the VCs you're better because you have fixed these problem.

I don't mean bug fixes, I mean conceptual problems, fwiw.

> 1) Find what their customers are complaining about on their forums, blogs, and social media.

I honestly did not think of this. It seems the obvious thing to do.

> I don't mean bug fixes, I mean conceptual problems, fwiw.

Thanks for this deep point.