I think this is an endemic problem in design circles, not an exception. Also, it is not a bug but rather a deliberate intent and decision. We need more criticism, not pushback.

> "Why do programmers go out of their way to put bugs in software?"

We have no problem mocking programmers when AWS goes down, log4j or FB messes up. I expect designers from a company as big as Amazon to not fumble about the fundamentals of what makes legible text.