Agree with these takes. My company's system having the channel #eng-<team name>-lobby as a q/a forum for all teams has been incredible for spreading information, although I could imagine some cultures where it wouldn't work as well. The emojis they have for "Thank you" and "I'm looking into it" seem a bit ambiguous; my company has several "thank you" emotes, but nothing dedicated to the latter. Not sure what we should add.