It's interesting to see how this author used to look like, and contrast that with what she looks like now. IME, attractive people generally feel they have a license to be shitty to others, and won't have any self awareness or remorse about it.

Once the looks fade, then the self-reflection and introspection begins. It is difficult to be introspective and humble when you're in the 99th percentile, when you feel like you're on top of the world.