Thanks for the positive words.

I'm not going to pretend we've got the Free Software business model perfectly sorted either.

We're producing proprietary software as well as developing/curating open source software projects, and there is a balancing act involved there.

Not to sound too bandwagon-jumpy (I've found the recent hyperbolic public outpouring of grief somewhat distasteful) but I care about user experience and documentation, and I've always believed that focusing on the end user will lead you in the right direction.

http://puppetlabs.com/blog/what-is-user-experience-in-puppet...

We're looking for more UX staff, and have an open UX Designer role right now actually...

http://puppetlabs.jobscore.com/jobs/puppetlabs/ux-designer/b...