> they were under no obligation to respond
Mileage varies by state. The New York AG tends to make not responding very costly, sometimes debilitatingly so, for companies. A letter copying e.g. the Alabama AG is likely to be ignored.
Mileage varies by state. The New York AG tends to make not responding very costly, sometimes debilitatingly so, for companies. A letter copying e.g. the Alabama AG is likely to be ignored.
A quick google indicates both an online form and a phone number specifically for contacting Alabama AG Office Consumer Specialists: https://www.alabamaag.gov/consumercomplaint
No, but it was a specific example cited by a prior corporate counsel. (We had an irate customer from New Jersey copy their AG. We were informed that Trenton is no Montgomery, the message being that if we didn’t promptly and properly respond their AG’s office would get involved.)
I live in Wyoming, by the way—our AG is likely also easy to contact but hard to get to follow up from. One of the trade-offs of living in a small-budget state.