> Update - Restoration work to restore sites is underway and will continue into the weekend. We are taking a controlled and hands-on approach as we gather feedback from customers to ensure the integrity of these site restorations.

I’ve seen failing Kickstarter updates with more information than this.

Anyway the title isn’t wrong per se but it might be more informative to say a subset of tenants using Atlassian’s SaaS products are down.

If you use any of their products on prem … they are not down. And if you’re not one of the affected tenants then your Atlassian products are fine. At work we have Confluence hosted by Atlassian and it’s up.

According to The Register:

> We were also told that the incident affects a relatively small number of Atlassian customers: about 400. That's only 0.18 per cent of the company's 226,000 customers, which isn't much consolation to the several hundred who still can't access their data.