My bet would be something like:

"haha, yeah it's ridiculous, right?"

IME it's sadly common for an organisation to have a Problem, for everyone to acknowledge there is a Problem, for someone to even come up with a roadmap to solve the Problem...and yet nothing will change because there is some ineffable disconnect between knowing and doing.

Really it seems to come down something like "well, if we're going to go to all the effort to change something, we better do it right. If you can't prove the change you're going to make is going to solve this issue perfectly forever it's better to leave it as it is right now. rather than waste all that effort"

or, "good idea, let's add a weekly meeting to monitor fixing this issue"