I am honestly and seriously committed to help our customers as much as time permits. I don't want this to be another "cloud provider gets acquired, users unhappy." Part of our team will be dedicated to personally helping out each and every one of our customers find the best solution over the next six months.

Ideally we'll get other providers to implement the IndexTank API for a seamless transition. I will post updates about this.

Thanks for doing the right thing, we've really enjoyed the service. I'll look forward to the source release -- maybe we'll bring search back in house. Again -- congrats! :)