Tried my best to report (not publicly disclose) it, including asking the front desk for contact information for IT; no response.
I think we're (on HN) often in quite a bubble of being (or striving to be) hot on this sort of thing, or frankly far trickier to exploit sorts of things, when really the bar for a lot of ('IT is a cost centre') stuff out there is extremely low.
I don't think this sort of leak or vulnerability is anywhere near as rare (which isn't even that rare) as it seems - I think an awful lot must just get quietly exploited or go unnoticed. We're only hearing about this one because someone thought it was 'lolz', I didn't publicize the one I noticed (in my normal user behaviour of just trying to book a room!) nor did I see if I could connect to the database and book myself in for free or something. And I only noticed it because it a) experienced an error; b) dumped env vars in the event of an error - i.e. I didn't have to look for it. How many other sites have I used since with similar problems but which just didn't happen to serve it up on a silver platter for me?