...or to leave to the shipping endpoint customer, either. I can't tell you how many clicks it takes to determine when a particular shipment will arrive at my door. Off the top of my head:

0. Email from vendor: "your package has shipped!"

1. Log in to the Fedex account.

2. One would think that post-login that it would take your straight away to the "Manage Your Deliveries" page, because what is the most common action taken by a residential customer post-login? (My guess is, they want to find out when their stuff is going t show up.) But alas, no. It just takes you to the main page, but now you're logged in.

3. Search for that deliveries page...what is it called? Oh, wait, here's a Track button. Nope, that's not the one you want. Go click some more.

4. Finally find the Manage Your Deliveries option in some buried menu. Click it. It won't take your directly to the shipment that you originally were looking for, but it's in the neighborhood.

5. Ah, the Manage Your Deliveries page, where I can find out when the package will arrive.

6. "A label has been created, but the shipment hasn't been dropped off yet, so we haven't the first fucking clue when your package will arrive. But be sure to come back tomorrow to do this whole exercise again!"

I'm almost to the point of preferring vendors that use DHL instead of FedEx. It's that bad.