Amazon is another of those things that used to be good but now it’s not. I have had extremely good experiences with Walmart+ as a replacement.
Do you get groceries from Walmart+?
We were in a bit of difficulty...only one driver in our house and he wasn't feeling too tasty, our dog was out of food and we needed a few basics. So we tried again...they simply refused to show up and cancelled our order without telling us. It took two weeks to get our money back and a lot of very bad phone calls. Never, never use these people. I'm not sure if the ee's are scamming them and their customers or what the problem is but our experiences have been exceedingly bad.