Apple hit with EU antitrust charge over its payment technology
reuters.com
reuters.com
Volkswagen was pumping tons of NOx into the air in EU cities for years and regulators there rolled over and looked the other way the whole time. But in the US they got regulated hard.
American companies more frequently break EU law because they're used to the US regulatory environment, which is so loose that in many areas it may as well not exist. In the rare situations where a regulator does start to speak up, it's easily manipulated through lobbying (see FCC common carrier regulations as an example).
Part of it is also cultural/economic. American companies are aggressive and come to Europe when they've already amassed a large war chest from their business success in the US, so they're willing to risk a fight with European regulators because they know they'll be able to fund it. European companies are more conservative, so less willing to clash with regulators, and they have to survive in Europe from their inception, so may not be able to afford a large legal battle.
I have personally seen RFPs that "had to" go to French vendors, etc., etc.
Even aside from the marketing label, there are practicalities achieved by choosing a domestic business partner, like simplification of legal issues.
There's little doubt that this is true. Given US history from independence onward, the question is why does the US environment so often favor corporate rights and protection for corporations over that of freedoms and interests of individuals. It seems to me that the reality of US governance (its emphasis) is the reverse of what one would expect.
The only conclusion I can come to is that citizens in the US democracy have effectively considerably lower representation than do corporations through some systemic problem with their democracy. That's to say the reality is not one vote per person but effectively each citizen's vote is worth much less than that.
Why is it thus?
Are we still pretending like Volkswagen was the only manufacturer breaking/'gaming' the rules on pollution? Or that Japanese and American[1] car-makers were not doing the same? Well, they were.
1. https://www.cbsnews.com/news/vw-just-the-latest-in-long-hist...
Are you actually pretending that any of these cases compares to the scope and the depth of Volkswagen's treachery and lawbreaking with "clean diesel"?
The biggest thing is that EU fact checks the bullshit that these companies spew. The US simply has, let's call it "successfully lobbied," senators listen to "expert witness" statements.
I really don't understand how Americophobia can be so disproportionate among HN crowd. Does anyone honestly think politicians in a specific part of the world are not corrupt?
Just because American democracy is failing, it does not mean democracy is failing everywhere.
* The mix of corrupt decisions to honest decisions is probably very different between USA and EU.
* USA legally endorses bribes[1].
Although I live in the UK so this probably won't affect me.
Only potential upside I can think of would be that you don't need to bring a wallet, but you'd still need that for ID, driver's license etc. anyways.
Secondly, I prefer paying with my phone for the simple reason that I always bring my phone anyway, so now I could leave my cards at home if I wanted to.
This isn't really a thing with Apple Pay. You double tap the power button as you grab your phone, then Apple Pay is active (pending face id or unlock via watch), it's a very smooth process.
On top of that, in my experience, tap to pay (via card or phone) is much quicker to process than swiping or inserting chip.
Same applies with my watch, which has the same cards available. It's nice if I run to a convenience mart after a run, where I often don't carry my phone or wallet. Just tap my watch at the terminal, and off I go!
I carry -- and regularly use -- around 5-6 cards that all have specific uses. Having a digital wallet to manage these is awesome. My physical wallet, I carry only three cards: my ID, debit card and my health insurance card.
I find it very conveniet to only have to carry my phone with me. It's also (I would argue) more secure, since even if someone was to steal my phone, they wouldn't be able to use the credit cards or stored driver's license without my face or fingerprint.
Passing through a turnstile at a station, can pay with my watch without pulling out either my phone or wallet.
Tons of situations like those
Apple couldn't open the NFC payment API & technologies first to make sure the Apple Pay technology image wasn't tarnished by poor and less secure competitive payment solutions on iOS.
But now, they have no excuses to allow competition. Especially if they cannot use the Apple Pay trademarks.
Well no. If they're "wrong" then they'll lose the case when it heads to the General Court and/or the ECJ.
Also how does increasing payment options lead to security risk? The android ecosystem is fine with multiple payment methods.
Google does not allow apps within the app store to present their own payment method, except for Spotify which is part of some trial right now.
I could definitely see shady apps within the stores collecting payment info from users that then use those cards as if they were still on. If people get used of apps collecting payment information on all different kinds of UX, they will likely be more willing to type in their information into any app, leading to a higher chance of stolen payment information.
The EU has a problem with Apple forcing everyone who wants to make contactless payments over NFC to use Apple Pay by not giving any other app access to the required NFC APIs, unlike Android which does allow alternatives to Google Pay. This has nothing to do with the "pay online with Google/Apple Pay" or "manage your Android/iOS app subscriptions with Google/Apple Pay", besides the fact that the service is named the same and uses the same underlying bank card data you give it.
Does this apply to NFC as well? On Android, if an app wants to use NFC for payment that is not processed through Google Pay, can it exist on the Google Play store?
But it even happens to the tech-literate.
Also, Google Pay co-exists on Android next to other companies' apps. So you don't have to stop using Apple Pay if you don't want to.
My bank didn't have any mobile payments on iOS for the longest time because they wanted to do payments via their own app, so it was only available on Android devices. Eventually, they caved in and added Apple Pay, since there was no other way forwards on iOS. Looks like they've also added Google Pay now.
While I technically like the idea of opening the NFC to third parties, I'm also worried that this will incentivise banks to not use a service with a good UX like Apple Pay.
Nowadays they can basically charge whatever they want since they've eliminated all competition through software restrictions in iOS.
Why do you feel it's fair that once you purchase something form Apple, you must go through Apple to make all future purchases?
Ppl buy Apple products and KNOW AND ACCEPT the limitations when making that purchase.
There are alternatives- get an android phone, there are plenty of brands there.
I buy Apple products ESPECIALLY for the locked down OS.
Why are you against my consumer choice? If any alternative store, payment, in app purchase is introduced - I’m deprived of my choice. And now there isn’t a closed OS I can use.
There are actual reasons I want that OS. My parents had android devices and they got scammed at least once a month to share their details and their cards got stolen as they would download apps and those app would “guide” them how install apps from untrusted sources while promising “enabling free bank transactions access”. After moving to iOS none of that happened. I get the odd subscription I need to cancel but I do that from the phone - not another system.
Example. I could set my parents' device up so they can only install from curated stores (Let's say App Store & Epic Games store, if they were inclined to play games). Now I don't have to worry about them being scammed into sideloading shady apps, they don't have the PIN; and I get all my freedom to install whatever I want.
I'd be honestly happy to hear an argument for why this wouldn't work, cause I haven't been able to work it out.
edit: In a world where apple is mandated to provide sideloading access, it's even in their interest to provide such a feature. It allows them to hold up their "we're security focused" claim, while at the same time potentially increasing revenue (in my example, my parents are still vendor-locked, just by me, their "digital guardian").
Like for example in-app purchases as well. I don’t want to use the subscription service of every app out there. I want to use the Apple subscription model where I keep everything on the App Store.
If apps are mandated to use the Apple APIs for payments but they can have other means of payment and I can block those from showing using the above PIN functionality- I’m okay.
And it’s again a win-win scenario. Well maybe not developers who most likely will see that ppl trust the Apple system and not their 3rd party payment methods even if they are cheaper.
Basically what I argue for is that I should have a choice to have my phone locked up like it currently is and App Store publishers should not be the ppl who tell me how to use my device. That is all I want and have against side loading and alternatives.
I think your idea could work. :)
If you subscribe on an app for a monthly subscription. If you delete the app it asks if you want to keep the subscription or cancel it. Without the apple ecosystem in place this would silently keep charging her monthly.
She can buy stuff without entering cc details or using random payment apps and not get scammed.
Everyone seems to want the sex appeal of apple products but with the freedom of android. Why not just skin android and use an android phone and leave iOS as is.
I can tell you that I had a wildly different experience in that respect. A lot of stuff is nonintuitive and works in quirky ways, with occasional buggy behavior. (Not Apple Pay specifically, she doesn’t use that.)
Thus simply “getting Android,” is quite an expensive prospect and we haven’t even talked about the social implications.
One of my most stressful experiences, financially.
They're so slow, this is being an issue for years, and there's really no excuse for them to do this other than just protecting their monopoly.
I just switched to an Android some months ago and I can't believe on behind is Apple in certain questions. Apple Pay is a pain compared to Google Pay, and some cards aren't even available on Apple Pay for no reason.
interesting. can someone expand on this?
ALSO, if you're already using your phone, you must press again the powerbutton two times, unlock Apple Pay with FaceID and then put the phone on top of the terminal.
Google Pay (using a Galaxy S22...) 1 - Unlock the phone using the fingerprint reader 2 - Put it on top of the terminal
If you're already using the phone just put it on top of a terminal and will pay your bill.
Seems like a small issue, but considering that until a few weeks ago we were still using masks, I sometimes had to input my phone pin in front of everyone to access Apple Pay, even if I had the phone unlocked before getting to the pay terminal...
i thought it was something more serious.
anyway, apple already solved this using express pay, which is faster than google pay: https://www.apple.com/uk/apple-pay/transport/
> Paying for journeys on Transport for London is easier with Express Mode for Apple Pay. You no longer need to authenticate your payment with Face ID or Touch ID. Simply select a card for travel in Wallet. Then just tap your iPhone or Apple Watch on the yellow card reader and go.
If you have a touchID iphone you don’t even have to look at the phone screen, although that is a bad idea as you’re not confirming the transaction amount. The terminal’s screen could be lying to you.
I think it depends entirely on the bank.
For example Brazil (because it's near the top on the Apple link): https://support.apple.com/en-us/HT204916#brazil versus https://support.google.com/pay/answer/7572319
When you pull out your device, and raise it to a POS terminal, what is the behavior that you expect and/or desire?
For me personally, the behavior I desire is basically what happens today: the digital Wallet opens, and I choose which card I want to pay with (or do nothing and allow my default card to be used).
If we want to flip this experience on its head, what are our options? A configuration for NFC/payments that controls this behavior?
I'm simply trying to think of the cause and effect here. I am not a designer/UX person, simply just a dumb backend engineer, but I have a strong appreciation for good UX/design and absolutely know it when I see it. Curious to hear other's thoughts/opinions on this.
Are you suggesting that things basically remain the same, sans any fees?
I'd sure hope so, unless the point for the companies lobbying for this is to kneecap the Apple Pay user experience. My feeling is that the UX itself isn't on trial since partner brands are front and center during Apple Pay transactions.
They could be right, and it wouldn't surprise me if there are companies willing to make everyone's experience poorer if they think it could help them.
A real-life example of this "doesn't play well with others" philosophy is Netflix. Instead of being a good Apple TV citizen, they refuse to integrate with the system TV app, with universal search, etc. Somehow they think being a good ecosystem partner is a risk, but in fact, every inconvenience reminds me to reevaluate whether they're worth it.
The complaint is about Apple not allowing 3rd party usage of their NFC chip for other wallets (or anything else for that matter. From my understanding, the access is very limited) :
Quoting :
As a result, users of Apple devices can only pay with the ‘tap and go' function using Apple Pay and not with other wallets. This is because competing wallet developpers need access to the NFC on Apple devices to reach Apple users.
Interestingly they also say that the Digital Market Acts will regulate this :
When it enters into the force, the Digital Markets Act will have a direct effect on digital payments. It will require companies designated as gatekeepers to ensure effective interoperability with hardware and software features they use themselves in their ecosystems. This includes access to NFC for mobile payments.
(IANAL but I find it interesting that they mention specific upcoming regulation tailored to curtail this, while still sending to Apple what they call a Statement of Objection)
My vague (and possibly completely wrong) understanding from the situation here in France is that banks have to individually sign up for this, but on the backend the payment processing is piggybacking on Mastercard/Visa payment network, as from day one, Apple Pay worked on everything (with some caveats) that accepted NFC payment (which most terminals did). Transactions show up on your receipt as (in my case) a "classic" Mastercard transaction.
This doesn't seem to be the way Apple Pay is implemented everywhere though (particularly in the US) ? This may be anecdotal but I had this discussion with a restaurant owner who mentioned that Apple Pay payments from some US customers didn't work (while in my case I've noticed eu/fr variant of Apple Pay worked pretty much everywhere). This could be some random other issue though.
It would be interesting to know if in other EU countries this is always the same, piggybacking on your bank/card network.
While I broadly understand the idea of opening up the NFC to 3rd party wallets, it's unclear to me how much of a practical idea that would be. As someone who uses Apple Pay daily, I don't see how having to open a 3rd party wallet app would be comparatively effective, it's all about the convenience of being able to triggering it instantly.
A better solution would be mandating/allowing those 3rd party wallets not only NFC integration but having their payment options showing up in Apple's Wallet so they can be triggered the same way (double tap on your iPhone/Apple Watch, which already lets you pick between various Apple Pay cards/QR codes you may have entered).
BUT for a fact it seems the EU is just capable of doing antitrust over fb, google, msft, apple and so on without creating such companies by it self... So maybe over regulated?
I am looking at you, EU cookie notice.
I know exactly what I am ready to accept - and what I want to reject. The law says "you have to repeat your preferences individually for each and every domain, you cannot have a system that applies your preferences automatically to everyone"
As a consequence I stand my ground: The law - not the companies - is nagging me.
In fact one of the failures of DNT was its lack of regulatory backing, and its successor is specifically being designed to be a browser wide, GDPR compliant solution.
You are wrong. I have in fact read the law and if you think this you have not. Please do so if you are curious what it does in fact forbid, you can start here: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CEL...
You can start here: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELE...
You will discover under section (17), that the lawmaker does - in fact - force everyone to give specific and informed consent. Which means that each and every website has to provide me a wall of informative text and a specific button to click. Aka: nag me.
I am not allowed to give a blanket "accept all" or "reject all" or "accept analytics, reject marketing" consent for all websites as this would be categorised as "uninformed and unspecific" consent, which is illegal. So the EU is responsible.
Edit: And besides, the point of this is analytics is unnecessary. As such, a company could opt not to have it. No consent required for an absence. They don't have to nag you for nothing.
These corporations must be raised properly and reminded that they too have to follow the law, or they will do to the whole world what they have already done to the US. Nobody outside of the US is looking for such a society, so it makes sense to take as much action as is required to prevent it.
The same thing would happen with Spotify right now, if it's not protected. Amazon, Apple and Google don't need music to make money, they don't need to be competitive in that sector to sustain their music activity, they can just use their quasi-monopoly in other sectors to kill all the other players.
What I have a problem is certain most righteous company on the planet are claiming Spotify as evil because they paid less to labels / singers etc.
Doesn't look like FB, Google, MSFT or Apple are anywhere close to exiting the EU market because of regulations so ... maybe not?
So yes, the EU is more consumer friendly than the US
If the answer is yes, then maybe you should make it as easy as possible to create them. It is obvious that for some reason's the EU is far behind. Also in other "new" areas like crypto or self driving there are far less innovations coming from the EU. In my opinion it is because of messy regulations where you have the EU + each Country has it's own rules.
> If the answer is yes
But the answer in the EU is clearly no. The EU doesn't want anti-competitive, unethical and rent-seeking companies to exist.
The idea is that if such anti-competitive companies didn't exist, their niche might be occupied by companies fostering a real competitive environment which would benefit consumers.
Assuming from your login name that you are from Czech republic, our countries, both having 10 million inhabitants, are also clearly not "small states" regarding the EU although our local politicians like to make it seem like we are powerless within the EU.
But my other country is France and since politicians there cannot reasonably complain about "being forgotten because we are small", they just find other excuses like Germany, or small countries - like ours - having too much decisional power.
The first democratic process that needs to be fixed is at the level of countries. The EU is far from being the most important dysfunctional level of administration right now.
That for sure. But we didn't have problems such as this, where the EU commission representative had virtually zero approval, without the EU. There are no safe guards, and it goes completely around ours - and yes, we do have them! That's not good democracy.
Our representation in EU parliament of course wasn't able to do anything about it since it has less than 2.5% of seats - and the national parliament (that would've surely voted against it) was thus forced to incorporate it, even though everybody here hates it.
A country where nobody wants something and yet it happens is not a democracy, it merely acts like one with all this voting and parliaments.
Once Apple knew there is a problem, they fixed it - and they fixed problems like this many times before the issue you're talking about, without any fuss in the media. They don't have a crystal ball. These Chinese companies go to extraordinary lengths to present their best face to you and the public. It's very hard to know this stuff without looking for it (I mean directly at the place, with your own eyes) - and it's very hard even if you look for it, and actual Chinese secret police agents will try to stop you from knowing and publicizing it.
Whereas the banks and loan sharks have built their entire business on financial exploitation. Of course that's entirely different from Apple. I still haven't seen a single good product from a bank, everything they offer is used only because of necessity - whereas people buy iPhones and Macs because it's excellent technology, not because it's a must.
Once the media found out Apple fixed it
>and they fixed problems like this many times before
I am struggling to read this as a good thing. Once it happens once maybe you should audit your supply chains properly.
It's totally unrealistic to expect hardware companies to watch every factory of their supply chain all the time. You're living in some kind of fantasy-land if you think this is in any way even remotely feasible, sorry.
Apple has much better score than other companies with issues like this, anyways. Why don't you focus on the others instead of talking about the one company that cares about this and fixes it asap?
Is there an objective scoring system you can point me to? Or a league table?
>It's totally unrealistic to expect hardware companies to watch every factory of their supply chain all the time
And totally realistic to expect that they had engineers at their major supplier on a regular basis...we are not talking about the people that made the resistors, we are taking about the main assembly plant. I would be suprised if Apple QA were not there full time.
I'm sorry but you don't sound like you have a lot of insight into it beyond what we all read at the time. It makes you sound like a fan boy trying to excuse the inexcusable
Is this a joke? You do know that people living outside the US are actual human beings right? Because the people that were building the actual $1500+ iphones were literally jumping from the factory windows to their deaths due to terrible working conditions, pay and psychological torment.
The Apple fanboyism never ceases to amaze me in hn.
EU is making it easier for founders to explore new payment methods or grow alternative payment providers or crypto solutions who would otherwise miss a massive opportunity.
I believe this will actually grow the Apple ecosystem by giving established companies a reason to build their brand on the iOS platform where they might otherwise have avoided it for lack of control over transactions.