A lot of people think "profit motive" when something they think should work doesn't. This is especially true with Apple.

(I mean at a distant-enough remove, sure, everything any company does is for profit. But seeing a locked door and assuming it must be to support a ticket vendor ignores a universe of other explanations.)

Probably it's there for sensationalist reasons. People like conspiracies and some small guys uncovering the evils of the behemoth is always a popular topic.

The article is likely a marketing effort, the website where the article is published sells software for switching resolution. I wouldn't read too much into it.