We've had a nest thermostat for five years.
For the past four and a half years it's been on a shelf in the basement, in its box. Gonna throw it out someday.
What crappy tech. Its problem: its backing plate heats up. Causing the house to be perpetually cold.
Three Nest backing-plate replacements later, we gave up.
We presently have a much dumber thermostat that can be remotely controlled. We're happy now, but we'll never purchase another Nest product again.