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It's giving free services. What about that? And, not just this one company many other trillion $$ market caps give free and paid services and also welcome free feedback.

When you comment on Yelp, Google Maps review, YouTube it's same.

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"free services"

(...subsidized by the huge amount of ads inserted everywhere)

Yes, it was those evil “boomer” companies that charged us money and gave us poor UX. Google saved us from that, praise Google.

I call this “digital tunnel vision”.

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