I wanted to like Vultr, but had reliability issues from day one, even while running nothing but a basic Nginx instance. And instead of the support staff acknowledging the issues or offering any solutions (or even reading my emails, frankly), they rather aggressively told me they don't see an issue, and even if there is an issue that I would need to fix it myself -- completely disregarding the visible evidence that it was at the networking layer.

It was one of the most infuriating exchanges I've had with support staff from any company. If there was any redeeming factor, it's that the COO sent a long email apologizing for the CSR's behavior. But when all was said and done, the VPS was still inaccessible a dozen or more times per day, and an apology from an executive doesn't change that.