Hacker News Reader

I think a lot of the outrage came from people learning about the price increase, learning that Starz was going away & then on top of that learning that Netflix was going to destroy the convenience aspect by separating the services. Regardless of the costs, it just seems like Netflix kept eroding the value of their service while asking more for it. Plus how they relayed this information seemed like a mix between condescending & manic.

Outrage seems like a funny response to a price increase for a no-lock-in, non-essential entertainment service.

Yeah, that's what I said. People take stuff for granted sometimes.

I canceled my subscription. Not because of the price increase but the cavalier manner in which the increase was communicated. The presumptuous email re: the increase really pissed me off. It has also made more more careful with communications with our user-base.