Admit it, Apple fans: Microsoft’s stores are a lot of fun
geekwire.com
geekwire.com
Apple has it fairly easy. 4 main products (Air, Pro, iPhone, iPad) which change rarely, and usually have a long lead up to a new release.
Microsoft will find that in PCs, tablets and phones, keeping store employees informed of what is on the floor, and the capabilities of these devices will be a challenge. Particularly with new devices being released every few months.
Of course, this also could make the Microsoft stores more interesting as there is always some new gadget to see and play with.
The Microsoft store has the look worked out, but the actual purchase process is horrible compared to Apple's (still better than most retail stores though...)