> They're not forcing you to do anything at all.
If I force my way to the front of the queue at every store in town, evade purchasing limits, buy all the baby formula before anyone else can, and then offer to sell it at a premium, I’m absolutely forcing my way in-between the retailer and the customer.
That’s not a service.
Now, nobody needs to buy a PS5, but the fact that a PS5 isn’t a required to sustain life doesn’t magically transmute scalping into a service.
> their existence doesn't change anything other than giving you the option to pay $200 and skip the bullshit
They are responsible for the bullshit. Of course it changes things.
How is it so hard to understand that someone creating an additional, artificial market barrier to extract rent is also making it harder for anyone else to buy the product in the first place?
I signed up with Sony to sit in the queue to buy one PS5. My signup is attached to my PSN account to help prevent scalping.
It cost Sony money to implement that queueing system and to fight scalpers.
Sony is losing licensing revenue on consoles because scalpers are eating into what would normally be spent purchasing games.
Sony is losing customer goodwill because scalpers are forcing themselves in-between Sony and their customers.
More of Sony’s customer base is frustrated and more likely to abandon purchasing the product altogether —- even when supply issues are resolved — because they have to compete with scalpers.
It’s not a fucking service, and we’d all be better off by extending existing ticket scalping laws and the CFAA to vigorously prosecute these absolute useless low-lifes that should be unceremoniously kicked back into whatever minimum wage gutter they crawled out of.