The flip side of this, is why would I ever install a Tim Hortons app, why do I think they are offering an app, and what possible meaningful benefit (even assuming I went there regularly) would I drive from having an app?
The flip side of this, is why would I ever install a Tim Hortons app, why do I think they are offering an app, and what possible meaningful benefit (even assuming I went there regularly) would I drive from having an app?
It can also be helpful if you show up and there's a long lineup. Mobile orders get pushed to the front of the line, so instead of waiting in line you can place a mobile order and go grab it right away. I feel a bit guilty doing that though.
Do we need... App neutrality laws? Ha
They also switched Roll Up the rim to REQUIRE the app if you want to roll (2? 3 years ago?) - I hope a successful lawsuit comes out of that given this privacy ruling.. a lot of people were forced to install the app just so they could collect an occasional free coffee/doughnut. If they did that last minute at the counter they wouldn't even have read the permissions (a similar argument to that which renders many EULA invalid in Canada).
They weren't forced. No one held a gun to their head. They willingly traded their privacy for a donut.
Interesting, so customers pay for queue priority with their location data. Except the problem is it's not a fully consentual agreement, customers aren't explicitly aware of the arrangement.
My apathetic side says we're entering a world where it's so inconvenient to have privacy that we'll probably not bother.
For me, the only options are "Allow only while using the app", "Ask every time", and "Don't allow". Background tracking isn't even an option.
And is the counter about the app making background data requests? Any network request can be used to infer permissions from your IP address?
That IP addresses can be mapped to physical locations is unfortunate but usually the precision is bad (eg enough to know what town you're in, but not where in the town)
The website didn't really suffice because the UX was bad, and wrestling with it got tiring. Apple+Google's hours were never quite correct.
I look forward to the day when we've reverted back to simple web-based interfaces and most of the general public says "install an app? yeah, right" because they've learned not to trust that shit.
I also keep location turned off unless I am actively navigating in Google Maps. I know that doesn't eliminate all tracking but it's an easy thing to do.
On the flip side, people install the app because they usually are how the rewards programs are implemented now.
From the app page:
Mobile Order & Pay
Select and customize your favourite food and drinks, choose your preferred Tim Hortons location, and pay from the app. It’s now that easy to order your favourite Tim Hortons items from your phone.
Personalized Menu
Add recently ordered items with one tap. Customized orders are saved on your menu so you can get your order just the way you like it.
Tims® Rewards
After just seven eligible purchases, receive your choice of a FREE coffee, tea or baked good. Keep checking for more special offers to come. It’s time to reward your routine!
Scan for Tims® Rewards
A digital version of your loyalty card that you can scan easily when ordering in the restaurant – never miss an opportunity to earn rewards.
Scan to Pay
Save time and pay for your order right from the app -- no need to carry cash or a credit card!
Take Out, Dine In or Drive Thru
Choose your pick-up method. Payment is completed in-app, so you can grab your order to go, or dine in with us. Your choice.
For the rest of it, it's just a meaningless distraction to me. I have enough going on without caring about tracking coffee rewards, or managing yet another payment method. I just don't find they make my life easier, and they take time and focus, plus nudge me to buy stuff I don't need or load money onto cards or whatever. I have frequent flyer memberships for the perks, but otherwise I've always found loyalty cards to be a gimmick, even more so when they want me to install a data harvesting app.
(You can deny the Location permission prompt if that bothers you. You don't even need the app to collect points, just register once and delete it, but you do need to manually "activate" offers that are then linked to your card.)
Sell it to others, though? No way. Why would they give away their valuable advantage? It's very much in their interest to stop anybody else from getting that information, and I trust them to be self-interested.
All of the fast food restaurants now offer "deals" and/or points only available through the app. Tims popular game "Roll up the Rim to Win" used to be printed on the cups, and is now only available through the app.
I wouldn't install them anyways, but lots of people have no idea how compromising these applications are to their privacy, and wouldn't infer the amount of information collected even if they read the privacy policy.
These sorts of spying applications should just be banned.
Nothing will change due to this investigation, and I doubt Tims will be fined any amount that would actually stop them from doing it, and no one will go to jail.
Discounts, freebees, coupons, loyalty club benefits and other financial incentives, usually. Pretty much the only reason you want it, because all these kinds of things usually do otherwise is nag you that you're near one of their locations.
For example, a friend just downloaded the Wayfair app. Why is that necessary? She saved a couple of items, and now the app relentlessly notifies her about things even with notfications off. Doesn't happen with a mobile website.
If you're doing browser fingerprinting and get called out for it, you're the one full of malarkey. Building a web app does not require being shady, just as building a native app does not require one to do nefarious things. The devs* in either scenario choose to do it.
*Devs meaning whoever is behind it whether it is corpOverloards or shaddy devs, a dev somewhere obliged the overloards wishes.
That features like Webgl exist at all is a rage-inducing issue for some people.
The Tim Hortons app doesn't do this. I don't think it sends any notifications at all, at least I've never gotten one and I haven't disabled notifications.
Practically speaking, unless you disable location tagging in pictures, any app with media access can track your coarse location history, depending on how many pictures you tend to take throughout the week.
Some do, and those are the ones I frequent. At mid-day and early afternoon it is often very busy with people that hang around for half an hour or more—not just to eat, but to socialize. The amount of first dates I've witnessed (universally older people, often divorced), mothers or fathers with babies or toddlers catching up with a friend, college-aged people having openly-public heated discussions about their sex lives, old biker dudes planning their next trip and going on the wildest tangents about mystery vacations picked by lottery, primary-aged boys arriving by bike to get an iced cappuccino and hang around talking, work colleagues planning a company outing and dissing their other colleagues, etc. is incredible. Dozens and dozens of interactions that I've observed. And I haven't even mentioned the staff yet: the ones nearby me are almost always jovial and are free to discuss things among themselves, plainly audible due to the open kitchen designs, and listening to them is oddly inviting. Also, most of them don't play music, or if they do it's pretty quiet and is not distracting.