I am a bit confused. Last week I bought a 12th gen Intel ThinkPad that came with Win11. Everything works just fine, including the touchpad. For the touchpad specifically, there is also some 'enhancer' utility that comes preinstalled. I assume that if I had to reinstall Windows (I believe there should be a partition for this purpose) it would put the laptop in the same state it is in now, so I'm not really following what the author is saying. In the worst case, won't Windows Update download the driver from Microsoft?
Is the author saying that some drivers are not included on the DVD image, or that there are drivers that Microsoft isn't making available at all, even via windows update?