We've seen it multiple times online, where AI products seem excellent as pushing people into extreme niches, reinforcing their belief that they are the majority. It isolates by giving us external validation to all our worst behaviors.
That's the mechanism by which Lemoine was convinced. He had a small inkling of belief that the AI was sentient, he asked the AI, and it confirmed exactly what he already believed. As his questions got more extreme, so did its reflection of them. Creating a positive feedback loop. The AI didn't deceive, it amplified his own self deception by reflecting back his internal monologue as an external dialogue.
In a limited sense, it turned him temporarily schizophrenic.