"but we want to know how long they stay on each page of the app and it's free!"
Was the response I got when I explained the issue with Google Analytics in patient portals.
Was the response I got when I explained the issue with Google Analytics in patient portals.
In most cases these same clients never even look at the analytics as the dashboard is too confusing and generating reports too cumbersome.
Most (all?) of which could be developed on their own of course, but that costs more than a one liner to set up Google Analytics.
And again, none of this info was ever actually used. They just felt very strongly that they needed it to better understand their users and improve the experience at some far off future date.