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Lately, they've had our regular UPS guy, doing usual deliveries, have a shipping label with him, and he just picks up the return. We put a post-it on the cardboard box to let him know that it's the box to return.

I don't think you get to pick that service anywhere as such, so it might be regional or limited in some other way. When you initiate a return, you don't know whether you'll need a printer or not.

In the U.S. maybe those options work, but in Canada they don't. If by chance the goods were shipped via a courier that will scan the barcode to return, that works - UPS for instance, but 90% of the time you need to print a return label because the goods aren't returned via a carrier that supports that.

Ah. I was not aware you were Canadian; I was speaking about how it works in the US. My apologies.

2 other no label options sometimes available are to use an Amazon returns drop at a local Whole Foods or return to a local Kohl's store.