Now think about what happens when 6000 people/hr leave the station but arrive on 12 trains over the course of the hour, i.e. in surges. Each peak demand will comfortably exceed the flow rate of escalator.
You get a queue; the equivalent in fluid dynamics would be an increase in density upstream of a choked nozzle at Mach 1 but how to turn that into a relevant metric for eg queue length?
Thats also the reason - I suspect - that in many Tube stations two escalators go up and only one goes down.
fe this paper: https://www.sciencedirect.com/science/article/abs/pii/004116...
But check the article, they're not using fluid dynamics, they actually try to estimate capacity/load using period averages and basic arithmetic. Such an approach can lead to a massive underestimation of required capacity even in contexts where arrivals aren't as batched as they are in train stations (like a call center).